Now forgetting for a moment that the last statement is not true, how is it that Verizon "validated" the employee discount, but it was simultaneously not applicable for the Unlimited Plan? Wouldn't an in-applicable discount be, like, not validated? And might that have been noted in the email they sent, instead of directly implying that the discount went through. With our latest bill arriving this past week and it not having the discount applied, I checked in via the online chat, and was told that the employee discount didn't apply to Unlimited Plans. This email acknowledged the receipt of the employee documents and said that those documents had been reviewed and that the discount was applied - and that the credits would apply in one to two billing cycles. We received a confirmation email from Verizon, along with a confirmation number, several days later, which seemed like a great sign. Within a day of us activating our service on the Unlimited Plan, in March, we uploaded and sent in the request of employee documents to verify our status for the Verizon discount. When we signed up with Verizon, it was our understanding that the employee discount would apply (because it was clearly on the website). We were eligible for a specific employer-related discount of 21%. Verizon posts and promotes about its various employee discounts to bring in customers, and has active pages up for more information. If that were the case though, I wouldn't be writing this. I switched over from Sprint due to what ostensibly was a better deal on Unlimited Plans through on Verizon. I joined Verizon a little over three months ago. I am throwing mine in because the long, twisted path our discount invalidation came about is something I want to share with others in the same boat who have been partially, but perhaps not yet fully, cheated. I see there have been a few threads posted about this.
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